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Support Services Assistant

VIAFONE Technologies

Dubai, UAE

Ref: SP155-01

Job description / Role

Employment: Full Time

We are looking for a competent Support Services Assistant to provide administrative support in organised and timely manner. You will work on a variety of tasks related to the account executive’s working life and communication.

- Act as the point of contact between the executives and external clients
- Undertake the tasks of processing and creating customer journeys
- Handle requests and queries appropriately
- Prepare requirements for meetings
- Drafts reports, letters of solicitation, proposals and prepares presentations
- Manage project management pipeline and make sure all clients are responded to or followed-up with
- Provide support for multiple projects across teams


- Min 1-4 years of proven experience as an administrative assistant or in other secretarial position.
- Excellent knowledge of G-Suite
- Proficiency in English, Arabic an advantage
- Exemplary planning and time management skills
- A self-starter
- Up to date with advancements in office gadgets and applications
- Ability to multitask and prioritize daily workload
- High level verbal and written communications skills
- Discretion and confidentiality

About the Company

Viafone is an innovative technology company based in Dubai. The company has developed a unique SAAS product giving Businesses and Consumers access to the new generation of loyalty program 3.0 platform implemented using contact-less technologies such as NFC, iBeacon, Bluetooth.

ViaFone specializes in loyalty solutions and services especially for Retailers and Shopping Malls. We are mainly focused on delivering end to end solutions with proven return on investment and tangible value for our clients.

Our ultimate aim is to build a remarkable customer-centric loyalty and engagement platform for brands by offering an extensive range of technologies easy to deploy, seamless to integrate, cost effective and combining loyalty with today’s digital, mobile and social platforms to create the best user experience possible.

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Assistant salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience