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Support Services Manager

Robert Half


Ref: HP341-670

Job description / Role

Employment: Full Time

The Company
Robert Half is currently working with a large education provider based in Abu Dhabi in order to hire a Support Services Manager for their highly skilled team.

Duties and Responsibilities:

Governance and accountability
* Reviews and/or develops policies related to finance, procurement, human resource, information technology and operations
* Recommends improvement to operational processes, procedures, work flow, and/or standards
* Provides routinary and ad hoc reports as needed by school management, school operator, and ADEK
* Always ensures compliance with the delegation of authority
* Identifies and monitors KPIs set by ADEK
* Leads regular team meetings; provides guidance, training and performance reviews to the team members
* Attending and/or presenting to oversight committee (OSC) meetings
* Prepares OSC resolutions and circulates for approval by the OSC members
* Monitors OSC action plans and updates
* Filing of all OSC resolutions and minutes of meetings
* Reviews and/or assists in clearing audit comments

* Reviews and/or assists the annual budget preparation, forecasts, budget-actual reports, financial statements
* Reviews payments related to operating and capital expenditures (with 3-way matching) and employee remunerations
* Reviews bank and petty cash reconciliations and replenishment
* Reviews invoices for funding
* Reviews system entries prior to posting

* Reviews and/or assists in tendering process (i.e., bid invitations to various suppliers) and further negotiations
* Reviews contracts/variations and coordination with legal department
* Reviews purchase orders and the related documents from all departments
* Approves enrolment of new suppliers
* Manages warranty claims
* Reviews and/or assists in developing cost-saving plans

Human Resource
* Reviews payroll, advances and other requests and other remunerations
* Reviews and/or assist in developing the annual recruitment plan and monitors subsequent updates
* Monitors and/or coordinates with agencies for the therapists' DOH licensing requirements and malpractice insurance
* Reviews offer letters and monitors the hiring process and updates
* Reviews quotes related to medical insurance renewal

Information Technology
* Monitors IT asset management and related documentations (additions, disposals, transfers).
* Ensures compliance with government agencies regarding data security of medical records
* Leads the implementation of new systems
* Reviews IT incident reports and requirements and review proposed action plans in coordination with procurement

* Monitors asset management and related documentations (additions, disposals, transfers).
* Ensures compliance with government agencies and licenses are valid/renewed
* Monitors complete coverage of general insurances
* Manages general insurance claims
* Monitors facility management and health/safety reports and review proposed action plans in coordination with procurement and finance


The Candidate

Essential requirements:
* Bachelor's degree in education, Business Administration, or relevant degree
* 10 years of experience in a similar role in a school or facilities environment
* Excellent background in the field of Finance and or HR
* Good experience in drafting/reviewing policies
* Supervisory principles
* Experience in working closely with Ministry of Education (ADEK)

* Excellent Microsoft Office skills
* Big 4 experience is a plus

Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Pay and salary ranges are dependent upon experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data.

About the Company

Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world\'s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide.

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