Team Leader

Job description / Role

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Worku00ae certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

The FC Team Leader will oversee productivity, quality and safety on the shift. The FC Team Leader will also work collectively with the Supervisor to ensure all warehouse guidelines and safety procedures are being followed and enforced. Will also be responsible to oversee shipping and receiving function, allocation of necessary space for stock rotation, product loss control and securing company assets.

In their endeavor to excellence, the fundamental values all our employees must possess are commitment, integrity, empathy and flexibility.

Effectively and efficiently lead the team in the daily warehouse operations ensuring that all aspects are carried out as required for goods receipt, storage, pick, pack, rework and dispatch.

• Evaluate daily workload, plan and order required workforce.
• Efficient planning and distribution of work to complete daily objectives with maximum productivity.
• Ensure proper receiving of incoming materials, its inspection and timely deliveries.
• Facilitate and contribute to stock verification, investigate discrepancies and resolve customer queries.
• Ensure resources like storage space, manpower and equipment are efficiently utilized.
• To regularly provide feedback to team members on their performances.
• Identify and recommend subordinate staff training requirements.
• Ensure staff adheres to uniform and grooming guidelines.
• Conduct team briefing, on the job coaching & performance feedback to staff.
• To maintain a high quality image throughout the operation at all times.
• Strictly follow standard processes, procedures and work instructions. Also promote adherence to procedures by your staff.
• Ensure that workplace health, safety & environment requirements as per ISO 45001 and ISO 14001 are met and take responsibility for the security of the building and stock.
• Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately.
• Report any damage to equipment fixtures and fittings, accidents at work, any item or problem having an adverse effect on the health and safety of any other person.
• Identify, promote and improve Logistics Quality Management system as per ISO 9001 standards.

What you'll need to succeed

• 2+ years of experience as a team leader in a distribution center.
• Bachelor's degree in supply chain/logistics or an equivalent principle.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.