Team Leader - Data Center Facility Management

Dubai Airports

Dubai, UAE

Ref: RP729-31

Job description / Role

Employment: Full Time

The purpose of the role is to manage, operate and maintain Dubai Airports data center facilities and ensure overall availability and reliability to meet service levels of data center operations.

The job holder will be responsible for the administration and monitoring of all data center facilities including access control, security, disaster recovery, backups and archive. They will develop, implement and test solutions and processes to ensure continuity of Dubai Airports critical services at all times even in case loss of one complete site. They will work closely with the Engineering Service Department to ensure high availability and performance of all electrical, mechanical, and HVAC equipment within the data centers. They will establish and implement standards, tools, policies and procedures pertaining to the data centers facility management.

The jobholder will operate the data center facilities and provide support on 24x7 basis. They will also provide solutions and expertise to the Project and Program Management teams to support the delivery of relevant projects.

Requirements

- Degree Level or minimum Bachelor's Degree holder in Information Technology or Systems Engineering
- Certification in ITIL and COBIT
- PMP qualifications would be preferable

The job holder should have 3 to 5 years' experience of managing complex technology systems in process driven, customer centric industries and enterprise environment. They should be highly experienced in managing, operating and maintaining multi-site data centre facilities creating operational resilience. The job holder must also have good supervisory experience.

Knowledge
- Strong analytical, organizational and interpersonal skills
- Capability to supervise the execution of tactical plans based on given objectives
- Ability to work under pressure and deliver quality results
- Working knowledge of Data Centre facility management, technologies and architecture: virtual server platforms, storage, resilience, disaster recovery, backups, archive, etc.
- Electrical and mechanical systems involved in data centre operations including systems such as feeders, transformers, generators, UPS, PDU units, chillers, pumps, CRAC units, etc.
- IT Systems Operations & Maintenance
- Security Administration management and Access Control
- Network and Security fundamentals and concepts
- Working knowledge of the Airport business operations
- ITIL best practice methodology, service support & service delivery

About the Company

THIS IS WHERE THE FUTURE STARTS

We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.

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