Team Leader - Housekeeping

Job description / Role

Alpha Flight Group Limited is a leading provider of innovative catering and retail services at several international airports. Alpha Flight Services UAE LLC is a dynamic food service company employing 500 employees, operating both business to business services as well as a wide range of generic branded consumer food and beverage outlets. This company is based at Sharjah International Airport.

We currently have an exciting opportunity that has become available for an experienced and qualified Housekeeping Team Leader to join our successful business.

Responsibilities:
• Lead, teach, coach and inspire a team of up to 45 cleaners in different shifts
• Ensuring all colleagues arrive for their shift on time, well-groomed and ready to work
• Assign work station to all colleagues during line-up and daily briefing
• Ensuring that all colleagues are following the proper procedures and standards set in place by the department.
• Ensure all daily tasks list are completed timely
• Ensuring that garbage & recycling removal is being done in a timely manner and done according to the company rules
• Assist in the correct usage of all chemicals within the department and outlets
• Conduct individual development discussion and performance reviews as assigned on monthly basis
• Assist any outlets and ODC team for any kind of resource request
• Attend all departmental safety meetings
• Perform walk-through with line manager or with QA department on a regular basis
• Have a proactive eye for detail and cleanliness
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Adhere to all environmental policies and programs as required
• Other reasonable duties as assigned
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment

Requirements

• Diploma in Hotel management is preferred
• Should have at least 3 years of relevant experience.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office: Outlook, Word, Excel, and PowerPoint.

About the Company

Making Travel Special is about knowing what customers want. We recognise that by serving our customers, we're also serving their customers. That's why we talk about the promises our customers make. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the most admired provider in the world.

We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest global quality assurance standards. What's more, our teams of experienced, dedicated professionals go the extra mile to provide innovative, efficient and reliable services for every single one of them.

Over the years, we've become a global player. In the coming decades, we'll continue to transform our industry by staying true to our core values.