Job description / Role

Employment: Full Time

Job Purpose:
Manage a team who handle front-end processing of investment transactions and related credit transactions. Execute fixed income, equity and mutual fund trades. Manage client queries and service requests. Provide product management and process expertise

Principal Accountabilities:
- Work Management

- Leading the team of investment administrators
- Identify and enact process enhancement and efficiencies
- Prepare term sheets using data available on Bloomberg / other sources for every client transaction - bonds, leverage, funds, equity etc.
- Initiate all investment transactions on the system.
- Initiate credit approvals for leverage trades and process the applications
- Enter leverage applications on CVX / Cofax system and coordinate with Retail Risk / Corp Credit and Credit Admin for booking of facility
- Ensure adherence to documentation requirements for smooth execution of transactions. Manage collection, scanning, upload to Matrix and safe-keeping of clients documents.
- Be the single point of contact for all operations related matters and coordinate with back office for smooth transaction processing

- Manage execution of fixed income trades with FI desk
- Clear understanding of Matrix investment system with end-to-end booking process
- Place orders and manage subscription documentation with external fund managers

- Single point of contact for RMs across segments for resolution of client queries and service requests
- Ensure that client service requests are resolved in coordination Investment Advisors, Investment Operations, Retail Risk, Market Risk and other concerned departments
- Interact with clients, when required, to resolve service queries or complete documentation.

- Collate product updates from the product team for the use of advisors and RMs.
- Track sales MIS, revenue booking.
- Provide monthly updates to Financial Control.
- Coordinate with IT for regular upkeep and maintenance of investment system
- Coordinate all process enhancement, systems and automation projects being undertaken by the business


- Bachelor degree in Economics, Finance, Business Management or Science
- CISI qualification or equivalent
- 3 to 5 years of banking experience and exposure to wealth management environment would be preferable

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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