Team Member - Front of House

Al Futtaim Group

Dubai, UAE

Ref: HP698-12546

Job description / Role

Employment: Full Time

Team Member - Front of House x 22 - Al Futtaim Restaurants - Retail Corporate - Dubai

As a Team member you will be responsible for providing a high quality service experience, in a professional and efficient manner, to all guests with the goal of maximizing customer satisfaction.

You will also be accountable for providing efficient, prompt, trouble free, and courteous service to all customers, establishing good customer relations and resolve minor quest complaints, accurately recording, pre-checking, and picking up all food and beverage orders, efficiently performing cashier duties, making clear orders to kitchen production, registering orders according to restaurant procedures and ensuring that the highest standards of hygiene, dress, appearance, body language and conduct are maintained.

Requirements

In order to be a successful Team Member you should preferably have a high school diploma and at least 2 to 3 years’ experience in similar role within the hospitality industry.

You should be familiar with HACCP and international food safety regulations, ideally having an official certification. Also, you must have good communication skills at all levels and good attention to detail.

Al-Futtaim offers a highly engaging and supportive work environment in a culture that recognizes and rewards quality performance.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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