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Technical Service Manager – (GCC) Polyurethanes

GI International

Dubai, UAE

Ref: KP101-218

The Role

A Technical Services Manager (GCC, Polyurethanes division, is required for a leading Chemicals MNC in Dubai. To provide technical service to customers and internal technical support to enable the company to provide products and service which consistently meets the requirements of performance, quality and cost whilst contributing to the overall profitability of the business.

1. Provides tailor-made technical support to assigned customers
2. Gives immediate support to the customer in case of technical problems
3. Supports the introduction of new applications to the market
4. Identifies/evaluates/develops new products in close contact with the customer
5. Supports and implements agreed projects with the customer
6. Investigates customer complaints on technical issues and takes immediate actions
7. Ensures to follow the Quality Management procedures in daily business
8. Conducts product tests at the customer’s production site
9. Formulates recipes for customers


Entrepreneurial Action
Analytical Thinking
Work Management
Communication and Interpersonal Understanding
Organizational Awareness
Conflict Management
Intercultural Orientation
Customer Focus
Team working

About the Company

GI International is a premier recruitment consultancy based in Dubai, with an impressive record of placing high caliber professionals across a wide range of organisations regionally.

Retained by blue chip companies and governments, we’ve earned a reputation for successfully delivering high levels of client service & recruitment solutions in a timely and cost effective manner.

Every company is different, every job unique. So we make it our business to understand yours: allocating a dedicated consultant or account management team to understand your culture, commercial goals and strategic objectives.