Technical Specialist - Online Advertising - 9 Months Contract

Dubai, UAE

Ref: HP647-2181

Job description / Role

Employment: Full Time

In this role, you will lead and execute projects supporting clients who use platforms such as the DoubleClick suite of products, AdX, Search & Display. These projects will include technical assistance on business pitches, product implementations, product upgrades, and custom solutions. With your entrepreneurial spirit, you will work on multiple projects concurrently, either independently or on small teams. You'll have demonstrated technical aptitude and an in-depth industry knowledge which you'll use to persistently explore and uncover technical solutions to complex business scenarios.

Behind every advertising campaign at The Company are systems to make it run. Behind every system is the Ad Serving Operations team to make sure that happens flawlessly. As a member of the team, you are a technical consultant with the dual role of being both client-facing and growing systems from the back-end. An expert in our tools and operations, you provide support, answer field inquiries and troubleshoot client issues. Beyond client-facing issues, your expertise also gives you the insight to recommend product and system improvements to our engineering teams. Your interactions on both sides ensure that when clients advertise with Us, their back-end systems never miss a beat.

Requirements

Minimum Qualifications:

- Experience working in a client-facing technical service environment
- Hands-on working knowledge of SQL, HTML5, CSS and JavaScript in online advertising (banners, websites and apps).
- BA/BS degree in Computer Science or related technical field or equivalent practical experience.
- Ability to speak and write English and Hebrew fluently and idiomatically

Preferred Qualifications:

- Knowledge of the Online Advertising/Ad-serving industry.
- Ability to quickly grasp technical concepts, to tailor them for non-technical audiences, and to present them confidently.
- Self-starter, with the ability to work flexible in a fast-paced and changing environment.
- Effective analytical skills, with a creative approach to problem-solving.

Responsibilities:

- Support and and partner with Sales, in order to provide technical and functional needs assessments for prospective clients.
- Create a smooth and easy cross-product onboarding experience for the client, ensuring excellent service and consulting to assure a future proof setup of their advertising infrastructure.
- Maintain relationships with agency, advertiser, and trading desk clients providing high-touch, solutions-oriented service from a technical and functional perspective.
- Manage reactive client issues sent to Technical Services Associate teams and act as a point of escalation when support teams need assistance.
- Manage activities which could include workshops with multiple agencies and advertiser stakeholders to surface and match business needs with the platform's functionality, training plans, tagging and reporting implementation consultancy and implementation project management.

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: