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Job description / Role
Role Profile:
Responsible for developing and implementing effective training programs for technicians to improve their knowledge, skills, and performance, also be responsible for evaluating their effectiveness and making necessary to improve outcome
Key Performance Areas included but no limited :
- Develop and implement effective training programs that meet the needs of the team.
- Co ordinate with department managers to identify training needs and develop a training plan.
- Co ordinate for training programs including scheduling and facilitation.
- Evaluate the effectiveness of training programs.
- Develop and maintain training materials including manuals, presentations, etc..
Requirements
Skills & Requirements:
- A Technical Degree or diploma in Electrical or Electronics, Training and Development experience will be an advantage.
- Minimum 5 years of technical supervisory experience in the Kitchen equipment industry.
- Strong Technical knowledge of various coffee machines and Kitchen equipment.
- Excellent communication and interpersonal skills with the ability to interact effectively.
- Strong organizational skills.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.