Technical Writer - Flight Operations Documentation

Etihad Airways

Abu Dhabi, UAE

Ref: KP902-240

Job description / Role

Employment: Full Time


Technical Writer Officer (TWO) reports to the Manager Operations Documentation (MOD). The TWO is responsible for creating, maintaining and updating all operations manuals, documentation, forms and training aids for Operations division.


- Maintain, revise, manage and deliver the Manual Revision to the Operations in coordination with other
- Ensure EFB applications are maintained up to date
- Ensure that Company mandatory training is completed on time
- Maintaining and updating GCAA approved manuals and OEM publications (Airbus, Boeing).
- Create accurate PDF / HTML / XML versions of all Operational Documentation to ensure printed and
electronic documents are of a consistent high quality
- Construct, maintain and update standard templates for all manuals and publications.
- Assist other department in formatting operational documents to ensure professional look and common
- Responsible for timely issuance of Flight Operations Bulletins, Cabin Bulletins and Flight Crew Technical
- Coordinate with FOE and TP the content of revisions.
- Incorporates OEMs modification and FOE/TP recommendations in EY customized manuals using
appropriates tools (ADOC for Airbus, IXP for Boeing).
- Create electronic documentations and update all platforms (iPad, operations documentation SharePoint
site, installed EFB).
- Coordinate with each Manual Owner the drafting and the approval of CRs.


Education & Experience

- Educated to a minimum of high school certification
- University Degree is preferable
- At least 3 years working in airline or OEM with advanced knowledge of Microsoft Office, Frame Maker
and XML editors.
- Proficient knowledge of Microsoft Office
- Experience with HTML/XML and SGML/document management systems along with working in a CMS
- OEM Training
- Airbus Tools training
- Boeing FrameMaker Tools training
- Excellent communication skills, both written and verba

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Writer salaries in UAE

Average monthly compensation
AED 6,500

Breakdown available for industries, cities and years of experience