Technician | Al-Futtaim Automtive | FAMCO

Job description / Role

Overview of the Role

We are looking for a technician with experience in industrial products to join our team at FAMCO. This role is responsible for servicing, overhauling, and troubleshooting Ingersoll Rand air compressors, air dryers, and related products. The position requires travel within the UAE and abroad, including onshore/offshore oil field platforms. Strong air compressor knowledge is a plus.

What You Will Do

• Perform service, troubleshooting, and overhauling of Ingersoll Rand pneumatic tools, hoists, winches, and air compressors.
• Ensure completion of service activities within sold labor hours while minimizing rework.
• Provide technical support and collaborate with the service team to maintain efficiency.
• Work on-site at customer locations, fieldwork assignments, and project installations.
• Maintain high customer satisfaction and adhere to service quality standards.
• Prepare detailed service reports with a high level of accuracy and professionalism.
• Contribute to achieving service revenue targets and operational goals.

Required Skills to Be Successful

• Hands-on experience in troubleshooting, servicing, and overhauling industrial air compressors and dryers.
• Proficiency in mechanical aspects of pneumatic tools and air winches.
• Ability to work independently in on-site, field, and offshore environments.
• Strong teamwork and collaboration skills, ensuring seamless coordination with the service team.
• Good English communication skills for report writing and customer interactions.
• Proactive approach with a customer-service mindset to enhance satisfaction and service quality.
• UAE driving license is an advantage.

About the Team

You will be part of a highly skilled and dynamic service team committed to delivering top-quality service and customer satisfaction.

What Equips You for the Role

• ITI/Diploma/Degree in Mechanical or Electrical Engineering from a recognized institution.
• 2 to 3 years of hands-on experience with a reputable dealer, distributor, or service organization.
• Strong technical expertise in industrial products, including air compressors, air dryers, and air winches.
• Self-motivated, with a strong ability to take initiative and solve problems independently.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.