Telecom Sales engineer

Job description / Role

We are seeking a dynamic and results-driven Sales Engineer to join our team in Dubai within the Telecommunications/IT sector. The ideal candidate will possess a deep understanding of Networking technical solutions and the ability to communicate effectively with clients to meet their needs. As a Sales Engineer, you will play a crucial role in driving sales and enhancing customer satisfaction by providing IT expert knowledge and support throughout the sales process.

Responsibilities:
- Develop and deliver compelling technical presentations to prospective clients, showcasing our products and services.
- Collaborate with team members to identify customer requirements and propose tailored solutions that meet their needs.
- Act as a technical liaison between clients and the engineering team, ensuring that all customer requirements are understood and addressed.
- Conduct product demonstrations and training sessions for clients to enhance their understanding of our offerings.
- Prepare and present detailed technical proposals and respond to RFPs (Request for Proposals) in a timely manner.
- Analyze market trends and customer feedback to identify opportunities for new product development and service enhancements.
- Support the sales team in achieving sales targets by providing technical expertise and guidance.
- Participate in industry events, trade shows, and networking opportunities to promote our products and services.
- Maintain up-to-date knowledge of industry trends, competitive landscape, and emerging technologies.
- Document customer interactions and feedback in the CRM system to guide future sales strategies.

- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- Proven experience as a Telecom and IT Sales Engineer or in a similar technical sales role, preferably in the Industrial Networking, Wireless, and CCTV field.
- Strong understanding of telecommunications technologies, IT solutions, Networking and related products.
- Excellent communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.
- Demonstrated ability to present complex technical information in a clear and understandable manner.
- Proficient in using CRM software (Preferably Zoho) and other sales tools to manage customer relationships and sales processes.
- Strong analytical and problem-solving skills, with a customer-centric approach to addressing client needs.
- Ability to work independently and collaboratively in a fast-paced environment.
- Fluency in English is required; proficiency in Arabic or other languages is a plus.
- Willingness to travel as needed to meet with clients and attend industry events.

Salary:
AED 7,000 to 10,000 per month inclusive of fixed allowances.
Additional benefits: Bonus according to sales revenue

About the Company

Maktonet a leading VAD (value-added distributor) of industrial networking and automation products, but also we provide the best possible and valuable solutions for our customers across UAE. We have several expert teams in all departments like sales, procurement, technical, consultancy, and design, providing valuable supply-chain and services to customers. Maktonet team is trained by the vendors and the team has more than 15 years of experience in the telecommunication market.

Therefore, having a deep understanding of the project’s needs in the region helps us to choose cost-effective solutions. Our good reputation has brought us well-known customers and rich success stories in the Middle East. With our professional team, our customers have always had full support during all times of purchasing and after sale services.