Telesales Agent

Job description / Role

Novvi Properties is a leading real estate company in Dubai, dedicated to providing exceptional services in property brokerage and management. Internally we have a strong focus on employee engagement, individual growth and development. We were recently credited with A Great Place to Work® ME, a testament and membership that truly shows our positive, thriving culture.
We are expanding our team and seeking a skilled Telesales Specialist to support our growing Telesales Department.

Position Overview:
We are seeking a motivated and results-driven Telesales Specialist to join our team who will be responsible for conducting outbound calls to potential clients, presenting our real estate services, understanding client needs, and providing tailored solutions. You will play a crucial role in building and maintaining positive business relationships, achieving sales targets, and staying updated with market trends and regulations.

Key Responsibilities:
• Conduct outbound calls to potential clients from the provided database.
• Present, promote, and sell real estate services using solid arguments to prospective clients.
• Understand client needs and requirements and provide tailored solutions.
• Maintain detailed and accurate records of all interactions with clients in the CRM system.
• Follow up on leads and conduct research to identify potential clients.
• Build and maintain positive business relationships to ensure future sales.
• Achieve agreed-upon sales targets and outcomes within the schedule.
• Coordinate sales efforts with team members and other departments.
• Provide clients with relevant information about the Dubai real estate market.
• Stay up-to-date with property market trends, regulations, and best practices.
• Reassess previously unsuccessful leads to determine potential opportunities.
• Conduct quality control to ensure agents adhere to established CRM policies.

• Proven experience as a sales representative, preferably in the real estate industry.
• Excellent knowledge of the Dubai real estate market and current property trends.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Proficiency in using CRM systems and maintaining detailed records.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Goal-oriented with a track record of achieving sales targets.
• Familiarity with relevant regulations and best practices in the real estate industry.
• Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred.

About the Company

NOVVI Properties is your new way to “Think, Feel & Do” your everyday real estate. The only Agency that truly provides a 360-degree approach to all your key services, solutions, and expertise under one roof, and most of all, that focuses on what truly matters "Win-Win Results" by simply understanding you!

NOVVI was inspired by a “Solution Centric Approach” and best practices on the market. We truly believe in “Synergy”, we believe in the power of people - it's our team of experts who make our company great. We work collaboratively, combining our strengths and expertise to create a supportive and inclusive workplace where everyone can thrive.

Our clients are the kings and queens of our business, and we're committed to providing them with exceptional service and tailored solutions that meet their individual needs. We understand the importance of building strong relationships, and we strive to go above and beyond to ensure our clients are satisfied with every interaction.

• Residential
• Holiday Homes
• Off Plan & Investment
• Property Management (Residential & Commercial)
• Commercial
• Full Project Leasing Strategy
• Relocation
• PRO Services including Golden visa, company formation, licensing
• Design & Staging