Telesales Executive

Job description / Role

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective Telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

Salary:
AED 2500 per month inclusive of fixed allowances.
Additional benefits: Commissions

Requirements

Requirements

- Proven experience as Telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Should be familiar of locations in UAE
- Age 24-32 years

Salary: AED2,500.00 per month plus Commissions

About the Company

MPAC Sports Launched into the Gulf region in 2007 and trains over 10 thousand kids Annually. MPAC Sports has established the most unique basketball and Athlete development framework in the MENA Region. The Flagship Dubai basketball School provides unique opportunities for dedicated student athletes training with certified International Coaches from the USA and around the Globe. Our objective is to develop the infrastructure for sports by promoting the game on the grass roots level and Building Elite Athlete who will compete on the highest levels of the game through quality instruction and structured competitions. At MPAC Sports we pick our Players to never settle for less and always STAND FOR MORE!