Telesales Executive

Job description / Role

Quest Search and Selection is excited to announce an amazing opportunity for a Teleseller to join a prestigious international sports equipment brand based in Dubai!

This role is all about increasing profitability and sales revenue while representing a world-class brand.

Responsibilities of this role:
• Ensure the achievement of quarterly inside sales targets.
• Conduct lead generation activities to expand the customer base.
• Handle inbound calls for both B2B and B2C customers, delivering a personalized sales experience by understanding their
needs and offering tailored solutions to guarantee customer satisfaction.
• Execute outbound calls to identify and generate new business opportunities.
• Provide support to the field Sales Team by coordinating and scheduling customer visits.
• Maintain and update the CRM database, ensuring data accuracy and effective customer management.
• Gather and communicate valuable market feedback to relevant departments for strategic insights.
• Oversee the end-to-end process from order placement to installation, ensuring customer satisfaction and identifying opportunities to upsell additional products or services.

• 2-3 years of experience in telesales, sales, or customer service roles.
• Bachelor’s degree, preferably with experience in business development.
• Proficiency in phone sales techniques, with excellent communication and interpersonal skills.
• Proven ability to thrive in team-oriented, sales-driven environments.
• Exceptional negotiation skills, with the capability to address concerns, resolve issues, and build trust.
• Focus on fostering long-term customer relationships.
• Strong aptitude for identifying and implementing process improvements.
• Fluency in English, with outstanding verbal and written communication abilities.
• Familiarity with CRM systems, with Salesforce experience considered an advantage.
• Passion for technological advancements and innovation.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Salary:
AED 10,000 to 11,000 per month inclusive of fixed allowances.
Additional benefits: + Commissions

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.