Telesales Team Leader

Job description / Role

We are seeking a highly motivated and experienced Telesales Team Leader to join our dynamic team in the event management industry. The successful candidate will be responsible for leading a team of telesales representatives, driving sales performance, and ensuring exceptional customer service. This role offers an exciting opportunity to make a significant impact in a fast-paced and rewarding environment.

Responsibilities:
- Lead and motivate a team of telesales representatives to achieve and exceed sales targets
- Develop and implement sales strategies to drive revenue growth and market penetration
- Monitor and evaluate team performance, providing coaching and support to enhance individual and team performance
- Conduct regular performance reviews and provide constructive feedback to team members
- Collaborate with the sales and marketing teams to align strategies and maximize sales opportunities
- Maintain a strong understanding of the industry and market trends to identify new business opportunities
- Ensure adherence to company policies, procedures, and compliance standards
- Contribute to the recruitment, training, and development of telesales team members

- Proven experience in telesales, with a track record of achieving and surpassing sales targets
- Previous experience in a leadership or supervisory role, with a strong ability to motivate and develop team members
- Excellent communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers and team members
- Strategic thinking and problem-solving abilities to drive innovative sales strategies and overcome challenges
- Strong organizational and time management skills, with the ability to prioritize and manage multiple priorities effectively
- A results-oriented mindset with a focus on delivering exceptional customer service and driving revenue growth
- Knowledge of event management industry or related field is a plus
- Diploma or Bachelor's degree in business, marketing, or a related field is preferred

About the Company

A prominent consulting firm that strongly believes in generating value by fostering business alliances that provide unique possibilities for industry peers to share information and learn about the latest technological and innovative breakthroughs.

We think that by giving our valued services at conferences and exhibits, we can use the power of knowledge to give value to every participating delegate and organization. This is the bedrock of our pursuit of greatness.