Tenancy Delivery Manager

Job description / Role

The position is mainly responsible for ensuring that the all shops / units are fully operational by the established opening date and that all fit-out of the shops / units is built as per approved drawings and established quality standards.

Responsibilities and Accountabilities:

• Ensure that all stores/units are fully operational by the established opening date.
• Ensure that the stores are executed with world class retail design standards adhering to the set design criteria relative to the Briefing Kit.
• Put focus on the management of the merchant relationship and ensuring internal construction and design teams are fully aware of the lease forms and conditions and requirements by the tenant.
• Ensure business drive solutions, on-site store delivery, and minimization of downtime in the income stream as a result of programmed openings.
• Enhance TDM process and ensure that it is achieved through both customer focus and the ongoing relationship with retailers, their contractors, builders and or shop fitters. To this, the TDM must be multidiscipline in Retail knowledge, project management and construction management.
• Ensure that all fit-out is built to final approved drawings as approved by Retail Design Manager (RDM).
• Liaise with leasing department in SMBU relating to the TDM process. This includes timely coordination with leasing in order seek clarification regarding agreed terms and conditions with merchants and track activities to ensure that tenancy is handed over to lessee by the established and agreed deadline.
• Interact with Mall Managers in order to coordinate works and costs during the store / unit fit-out process and ensure that minimum hindrance is faced during the redevelopment projects.
• Maintain relationships with the Merchants and assist in billing tenants for TVR works.
• Coordinate with the lessee and the local authorities to obtain permits and approval of works associated with the tenancy.
• Administer and ensure to provide Green Star assessments for project and to all new merchant deals in accordance with the established guidelines and assessment criteria.
• Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
• Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.
• Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.

Requirements

Minimum Qualifications/education:

• Bachelor’s degree in Engineering / Architecture or equivalent. Recognized Certifications in Occupational Health and Safety discipline and an international sustainability system are highly desirable.

Minimum Experience

• Minimum 9 - 12 years of progressive and successful experience in managing Retail project management of buildings and facilities ideally in Regional Shopping Mall / retail development company in GCC or abroad in a similar role, with experience in F&B, specifically restaurants; and flag-ships.

About the Company

Atkins is one of the leading providers of professional, technology based consultancy and support services to the industry, commerce and governments in all of the worlds major economies. With over 17,000 staff operating in Europe, the Middle East, Asia Pacific and the Americas, Atkins has a broad range of skills and resources and provides Clients with a comprehensive service throughout the entire life cycle of the projects in the built environment.

We aim to be the international first choice supplier of technical and integrated services. Shaped by our customers' needs, our vision is to:

• focus on quality
• seek world class design and excellence
• strive to add value
• be flexible to the evolving needs of a changing society

Atkins first carried out design and supervision commissions in the Gulf area in 1967. From its regional head office in Dubai, U.A.E. Atkins Middle East now employs over 2000 staff located in Dubai, Abu Dhabi, Sharjah, Oman (Muscat ), Qatar (Doha) Bahrain (Manama), Kuwait (Kuwait City) and India (Bangalore).