Timetabling Officer / Scheduler – UAE National

Black Pearl

UAE

Ref: RP174-457

Job description / Role

Employment: Full Time

Our client, a leading Facilities Management company is currently looking for a Timetabling Officer – UAE National who provide administrative support to produce effective and efficient centralized teaching timetables and carry out room bookings for the University staff and students, as a member of the Timetabling Team. She will be involved in all aspects of the compilation, maintenance and administration of University timetables, utilizing the computerized system.

Key Job Responsibilities:
• Liaise with University academic advisors, administrative and timetabling coordinators to produce teaching schedules for the university
• Ensure timetabling work is carried out in accordance with College policy and procedures.
• Responsible for creating the teaching timetable which is clash-free and in-line with the course requirements of the departments within the procedures and timelines for the University using the centralized timetabling system on a University-wide basis.
• Respond to queries from the academic and administrative staff by telephone and by e-mail, in a timely manner.
• To provide a point of contact for designated teaching units on all timetabling related matters a summary of issues found with timetables and assist in their resolution.
• Ensure the timely distribution of these timetables to all necessary parties.
• Data entry of teaching department timetables onto the timetabling system at the start of each academic year, term or semester as appropriate.
• The subsequent maintenance and update of timetables onto the timetabling system, during the academic year.
• To ensure, in conjunction with academic advisors, that data held on the system accurately reflects current timetables of a semester.
• Maintain up-to-date records in master files in soft / hard copies that are related to timetabling.
• Any general administration as required (filing, photocopying etc.) in the department.
• To develop an understanding of the databases used within the department
• Contribute to the work of the team as appropriate during busy periods and colleague absence, provide administrative support to all aspects of team activities as required
• Maintain effective working relationships with University academic and administrative colleagues
• Responsible for the management of the room booking system to ensure an efficient service is being carried out, using the scheduling software and the FM Easy room booking system.
• Production of any reports requested regarding timetabling or room booking
• Make a positive and active contribution to team meetings, as well as to service and process reviews and other initiatives as requested
• Actively participate in on-going professional development activities as requested To undertake any training and development, as required.
• To work within departmental procedures and ensure adherence to Health & Safety and Data Protection requirements.

Requirements

Essential:
• Minimum Secondary Education completion
• Full and comprehensive understanding of the English language (oral & written)
• Good communication and inter-personal skills, able to liaise with staff and customers of both genders at all levels
• Good time and workload management
• Experience of and knowledge of MS Word, Excel & Outlook
• Analytical skills with an inquiring mind
• Acute attention to detail and accuracy
• Good team player

Desirable:
• Bachelor’s degree in any field
• Knowledge or experience of the timetabling process in a College environment is required
• Experience of working within the Education sector
• Experience and knowledge of working with a database system
• Familiar with University/College computerized scheduling techniques

About the Company

Black Pearl is a human resources and recruitment agency that provides a holistic business and talent solution in a progressive, dynamic, and efficient way.

We pride ourselves as a unique black pearl and strive to delight our clients with a personalized partnership that helps them propel towards success.

Whether you need to find top talent, your next great job opportunity, or a consulting solution for managing your business, engaging employees, evolving your work culture, planning your people strategy, or resourcing challenges, we can help.

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