Trade Customer Service Representative

Search Heads Middle East

UAE

Ref: RP283-12

Job description / Role

Employment: Full Time

Our client is a European multinational trading company who operate within the chemical and polymer industry, they export into over 60 countries worldwide. They are looking for someone who can preform the following skills:

• To perform export administration tasks.
• To prepare proforma invoices for customer.
• To prepare shipping instructions and coordinate shipments with freight forwarders, suppliers and inspection companies.
• To prepare shipping/export documents (BL, Commercial invoice, COO, Packing list, Cargo tracking notes) to ensure customers’ clearance of goods at destination.
• To provide continuous communication to the customers & orders follow-up with the suppliers, shipping lines and banks.
• To update and follow-up third parties invoices’ settlement.
• To follow-up potential customers’ claims.
• To comply with Internal KPI and back up process

Requirements

• Ability to prioritize and strong organizational skills.
• Previous experience in international trade and/or logistics is a must.
• Excellent written and verbal communication skills, multi-tasking, initiatives and strong attention to detail required.
• Proficient to fluent English, a second language would be a plus.
• Knowledge of Letters of Credit is compulsory with knowledge of ISBP and UCP.
• Customer Service oriented.
• Team spirit.

About the Company

Search Heads Middle East brings together almost 2 decades of specialist recruitment within the Middle East. Having built successful partnerships with some of the worlds most recognised organisations we offer tailor made, honest consulting.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Customer Service Representative salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience