Trainer

Job description / Role

Position Objective

The position is responsible for supporting the training mission by taking advantage of changing skills and quality development initiatives in order to train the food and beverage teams according to F&B values, policies, and procedures.

Key Responsibilities:

• Conduct a training needs analysis with the help of the training manager.
• Devise and communicate a monthly and weekly departmental training plan and actively schedule team members for F&B training.
• Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies and procedures and task breakdowns, are available and that every team member receives a personal copy.
• Coordinate that every new team member receives F&B orientation and has completed their training checklist within the first week of employment.
• Ensure that training attendance per team member is documented.
• Communicate and train on F&B standards and policies and procedures.
• Maximize employee productivity and morale within the store and consistently maintain discipline within the F&B guidelines and local regulations.
• Research and design new training programs.

Presentation and Management:

• Ensure new joiners will practice the correct stock package and required stock levels to maximize sales potential.
• Ensure a high standard of visual merchandising and maintenance amongst all staff.
• Effectively communicate any changes in stock or store layout to all members of the team.
• Ensure that each member follows the retail standard.
• Maintain the back store operation and replenishment of the merchandise.

Health & Safety:

• Use or wear personal protective equipment or clothing as required.
• Do not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.
• Know, understand, and follow safe work practices and procedures.
• Ensure the restaurant has a health and safety program in place.
• Take responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented.
• Conduct regular workplace inspections.
• Respond to and correct unsafe acts and conditions.
• Report work-related injuries and illnesses to the appropriate internal and external authorities.
• Perform accident investigations for all work-related injuries and illnesses.
• Enforce employee compliance regarding the restaurant's health and safety policies and procedures.
• Initiate performance counseling and take disciplinary actions for non-compliance in matters related to health and safety.
• Keep the area manager and sales operation manager informed on any conditions or practices that may pose a hazard to employees.
• Make recommendations for improvement to the store's health and safety practices and program.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.