Trainer Associate III

Job description / Role

Job Description

The trainer is responsible for the coordination and execution of training for all process paths in the fulfillment center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The trainer assists in driving the success of training plans and supporting the needs of the fulfillment center workforce.

Prerequisite

• Willing to work flexible schedules/shifts.
• Act as a supervisor for instructors and peer trainers with new hires.
• Deliver instructor training observation and coaching to the AMET standard.
• Ensure training records are kept up to date through the console.
• Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience.
• Use and analyze data on a daily basis to improve new hire learning experience.
• Provide feedback to instructors and peer trainers on their delivery and new hire groups' performance.
• Ensure all tests and audits are completed and responses are tracked.
• Organize instructors' assignments and monitor cross-training for operations to support peak skill requirements.
• Work with operations on a skill matrix to highlight gaps for critical role training.
• Support operations with the delivery of critical role training.
• Improve processes by gathering feedback and analyzing data.
• Support the recruitment of instructors and peer trainers.
• Attend meetings when required and provide necessary information.
• Work in partnership with agency managers to improve new hire performance.
• Support AMET level projects with feedback and improvements.

Experience and Skills

• Experience with written and verbal communication and presentation.
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Graduate or post-graduate degree.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process, please contact your recruiting partner for assistance.

Required Experience

IC

Key Skills

• Aerospace engineering
• Data entry
• Business management
• Flexcube
• Contract

Employment type: Full-time
Department / Functional area: Training
Experience: Not specified
Vacancy: 1