Trainer/Customer Support specialist

Bayut

Dubai, UAE

Ref: RP844-01

Job description / Role

Employment: Full Time

• Train new clients for Bayuts’ CRM service (within U.A.E.).
• Keep existing clients up to date about new features and functions on the CRM.
• Assist with client's queries and questions via phone, email or office visits.
• Understand the real estate sector and its various nuances
• Providing Customer Support
• Building sound, lasting relationships with clients to fuel the company’s growth

Requirements

• Strong customer service attitude, work ethic, and a drive for success
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional interpersonal and presentation skills
• Excellent written and verbal communications skills in English
• Highly presentable with a responsible and professional attitude
• Well-versed in customer services and training techniques with the ability to learn quickly when needed
• Provide timely feedback on the market situation and competitor activities
• Minimum of 2 years customer service/account management experience in the UAE (highly preferred in the real estate industry)
• Past experience using CRM software
• Passion for learning about and working with web technology
• Valid UAE driver’s license and willingness to hit the road to meet new and existing clients is a must.

About the Company

Bayut is a pioneering combination of unbeatable UAE real estate database and an extremely user friendly outlook. Bayut is not just a UAE property portal; it can be used as a powerful tool to dig out your desired property, an unsurpassed real estate marketing channel for reaching out to millions of customers and a handy guide to assist in your property investment decisions. "Dubai real estate is Big and so is Bayut"

Talk of real estate cannot be completed without talking of Dubai real estate and search for Dubai real estate & properties cannot be completed without searching on Bayut. Dedicated to make it a world class service point, we cover the whole UAE real estate scene like no others. Available properties are picked from Dubai, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain, Abu Dhabi.

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Trainer salaries in UAE

Average monthly compensation
AED 8,500

Breakdown available for industries, cities and years of experience