Ref: GP285-2871

Job description / Role

Employment: Full Time

Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you will be doing
At Chalhoub together we achieve excellence! As a Trainer you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion or Beauty categories by using best training practices. You will also research and localise materials on the category and brands to develop the training material to be delivered.
• Implement all training programmes in line with the Beauty learning ladder at the Retail Academy
• Review and update the training programmes of the Beauty learning ladder with the latest innovations related to make-up, skincare and fragrance
• Provide other Learning and Development solutions to employee and supervisory levels
• Support Explorers in the use of various learning platforms such as Chalhoub University, Axonify, etc.
• Ensure the implementation of effective development methods to educate and enhance performance
• Design and deliver training in various modes: face to face, virtual, blended, etc.
• Support brands and communities through co-creation and collaboration
• Achieve the QCF certification in assessing vocational Learning achievement in line with Edexcel standards
• Evaluate training effectiveness and propose solutions to improve the learning experience
• Seek new and relevant training ideas and tools
• Extend continuous support to Explorers and Chalhoub University team members as required
• Participate in relevant projects and community activities as and when needed

Requirements

What you'll need to succeed
• Experience in supporting the front-liners with on-the-job learning
• 2 - 4 years of experience in Training and Development
• Excellent English communication skills. Arabic would be a benefit.

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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Trainer salaries in UAE

Average monthly compensation
AED 8,500

Breakdown available for industries, cities and years of experience