Training Centre Administrative Assistant

Job description / Role

We are looking for an organised, proactive, and customer-focused Training Centre Administrative Assistant to join our team. If you thrive in a fast-paced environment, enjoy supporting learners and trainers, and take pride in keeping operations running smoothly, this role could be a great fit.

About the Role
As the Training Centre Administrative Assistant, you will play a key role in ensuring the smooth day-to-day running of our training centre. You’ll be the first point of contact for learners, support the coordination of training programmes, and handle essential administrative tasks that keep the centre operating efficiently.

Key Responsibilities
• Provide front-desk support and respond to enquiries from learners, trainers, and visitors.
• Manage registration, attendance records, and learner documentation.
• Assist with scheduling training sessions, room bookings, and trainer coordination.
• Prepare training materials, certificates, and centre communications.
• Maintain accurate databases, filing systems, and digital records.
• Support finance processes such as invoicing, fee collection, and receipt tracking.
• Ensure the training centre environment is organised, welcoming, and compliant with internal procedures.
• Assist with events, assessments, and quality assurance activities as required.

What We’re Looking For
• Strong organisational and administrative skills.
• Excellent communication and customer?service abilities.
• Proficiency in Microsoft Office and general IT systems.
• Ability to multitask, prioritise, and work independently.
• A positive, professional, and team?oriented attitude.
• Previous experience in an educational, training, or customer?service environment is an advantage.

Why Join Us
• Supportive, collaborative working environment.
• Opportunities to grow within the organisation.
• A role where your work directly contributes to learner success and centre excellence.

About the Company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.