UAE National Sales Executive | Al-Futtaim Automotive

Job description / Role

Job Requisition ID: 167461

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

As part of the Sales team, you will be able to maximize every sales opportunity and build long-term business relationships with all our customers. You will be responsible for achieving sales targets with retained gross margins on units and maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on customer satisfaction and net promoter score throughout the customer journey.

What you will do

• Sales Volume: Achieve and maintain the company-prescribed sales standards for your area of operation, which improves and maintains company and brand image and prestige.
• Customer Satisfaction: Achieve or exceed customer satisfaction index objectives, thereby ensuring maximum customer satisfaction and repeat sales.
• Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged, which ensures achievement of the company's business objectives and a larger customer/prospect base.
• Cash and Credit Control: Ensure that company procedures are adhered to while handling cash and credit customers. This ensures the safety of cash and minimal chances of any loss.
• Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Required skills to be successful

• 1 year sales experience.
• Upselling skills and ability to create value from new products.
• Exceptional written and spoken communication skills.
• Strong negotiation skills, with evident ability to influence customer choices.

About the team

The role acts to meet branch sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with the Branch Manager, Branch Sales Executives, and Branch Support Staff. People working within the automotive retail industry often have to work extended hours most evenings and weekends to achieve their targets.

What equips you for the role

• Degree or diploma education preferred, but not essential.
• Essential to have at least 1 year experience in a similar sales position in retail sales.
• English is essential and Arabic is desirable.
• Leadership, negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
• UAE driving license is required.
• Possess technical knowledge of automobiles, negotiation, and influencing skills.

We're here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviors, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Additional Internal Information:

• Reports to: Sales Manager
• Band: F

Note:

You must have been an Al-Futtaim employee for at least 18 months in order to be considered. You must inform your HRBP in confidence of your application. Please note that this vacancy may be advertised externally in the next week, so apply without delay.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.