Vice President Of Product Management

Job description / Role

Our purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

About Mastercard Processing & MPMS

Mastercard Processing is a platform pre-integrated with multiple products and services of Mastercard, API based and highly configurable to support multiple digital and fintech use cases, including neo-banks, installments, lending, gig economy constructs, digital wallets, retailers, travel agencies, etc. The platform is strategically used to build modular solutions that can be repurposed to support Mastercard product strategies.

Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable platform that supports a global portfolio of prepaid programs, combining innovation with operational excellence.

Role

The Vice President Processing & MPMS will focus on all aspects of the business to drive results that deliver on the multi-year P&L objectives, including talent hiring and management, culture, technology, business development, client support, strategy, reporting, innovation, and operational excellence. The VP Processing & MPMS will be managing multiple Processing & MPMS assets of Mastercard, delivering on a robust backlog to extend capabilities while expanding the business to take advantage of new opportunities across Middle East Africa. The VP will continually manage prioritization to balance product development, P&L, client support, and Mastercard product enablement.

Responsibilities

• Serve as the key executive leader and subject matter expert for Processing & MPMS, delivering on P&L objectives for the business.
• Build team and culture to operate in a diverse and inclusive, agile, transformative way, with a focus on speed of delivery, quality, innovation, and client success.
• Inspire the team to deliver the best solution to meet the best opportunities in the evolving digital payments ecosystem.
• Be 100% accountable and represent the business internally and externally, with energy, enthusiasm, clarity of direction, and curiosity to continually improve KPIs and client performance.
• Develop and manage go-to-market strategy, focusing on the best use cases, global market prioritization, and Mastercard enablement opportunities.
• Continually manage complex prioritization of extensive backlog balancing multiple stakeholders and objectives—sometimes conflicting. Continually enhance strategy, objectives, and roadmap to serve as a differentiator in winning new client deals, informed by industry trends, priorities, client business needs, and changing competitive landscape.
• Oversee product development lifecycle. Lead teams to ensure the product, enhancement, and technology requests meet the business needs and are rolled out as designed, while also managing the correction of any defects/issues.
• Develop product positioning and messaging, set direction for marketing and sales plans, and develop collateral and sales materials.
• Provide senior management support to assist with key client and client business sales.

Qualifications

• Strong leadership experience in payments systems and processing solutions management with specific relevant knowledge of issuer processing and network business, as well as experience managing a P&L and budget, accurately forecasting sources of cost, revenue, and risk with an ability to summarize business and financial data in a useful manner for planning and decision making.
• Strong people leader, building and managing a diverse, talented, driven, and developing team aligned to succeed—with a focus on delivering financial results by serving the client first.
• Experienced collaborator at all levels, effectively managing through challenges to reach the best outcome.
• Extensive knowledge in software development, partnering closely as one with product and engineering.
• Experience managing and developing products and solutions.
• Demonstrated success in managing existing product sets, while developing new products and services and executing on go-to-market initiatives.
• Results-oriented leader; analytic and fact-based consultative discipline.
• Excellent written and verbal communication skills with the ability to establish effective relationships with all levels including executive and C-level management.
• Ability to effectively manage during crisis events.

Corporate security responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.