Waiter

UAE

Ref: RP714-28146

Job description / Role

Job Type
Full Time

Job Location
UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Catering, Food Services & Restaurants

Company Industry
Travel, Hotel & Tourism

Company description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner. Changing the concept of real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.

Salaries and benefits

Competitive salary

Duty meals provided: breakfast, lunch, dinner, midnight meal, and coffee breaks

Vacation tickets and benefits provided by the hotel

Medical insurance provided

Job description

Scope of position:

As a waiter/waitress you will be responsible to prepare for food and beverage service and serve our guests in line with the food and beverage concept. As a waiter/waitress, you will provide guests with the full experience that encompasses engaging and personalized service from beginning to end of service. Your role is to turn their moments with us into memories by delivering Rixos's service promise and the highest level of brand standards and Rixos Bab Al Bahr service standards.

Demonstrates Rixos standards in all interactions.

Promote and maintain a positive working relationship at all times.

Consistently offer professional, friendly, and warm service.

Demonstrate a complete understanding of restaurant policies, procedures, and service standards as outlined by Rixos Bab Al Bahr.

Have full knowledge of the menu, beverage lists in your outlet, and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents, and preparation methods. Be able to answer any guest questions about menu items in an informative and helpful way.

Understand shift end reports, have knowledge of non-cash/cash transactions, and procedures for depositing monies into safe or collecting due backs.

Understand how to operate all the equipment used in the outlet.

Fully understand and follow the hotel's recycling program and procedures.

Actively participate in all health and safety procedures throughout the entire hotel.

Follow all safety and sanitation policies when handling food and beverage.

Carry out any miscellaneous duties and responsibilities as requested by your manager pertaining to total quality service delivered in the restaurant.

Follow hotel's telephone etiquette standards.

Perform other duties as required.

Qualifications

Must possess outstanding guest service skills, professional presentation, and sophisticated communication skills.

Proficient in the English language (verbal and written); a second language, Russian, is an asset.

Must be able to handle a multitude of tasks in an intense, ever-changing environment.

Previous service experience is an asset.

Available to work night shifts, weekends, and/or holidays.

Previous point of sale system experience is an asset but not required.

Excellent communication and organizational skills.

Strong interpersonal and problem-solving abilities.

Highly responsible and reliable.

Ability to work well under pressure in a fast-paced environment.

Ability to work cohesively with fellow colleagues as part of a team.

Ability to focus attention on guest needs, remaining calm and courteous at all times.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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