Posted
Ref: RP118-3504

Job description / Role

Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism

Summary

We are seeking a service-oriented professional to join our team. This role is ideal for individuals who take genuine pride in delivering exceptional, personalized guest service.

Role overview:

You will play a key role in creating a refined and memorable guest experience. You will ensure that every interaction reflects the warmth, attentiveness, and excellence of Hyatt hospitality, consistently exceeding guest expectations.

Key responsibilities:

  • Provide attentive, personalized and friendly service to all Club Lounge guests
  • Present food and beverage offerings with confidence, attention to detail and strong product knowledge
  • Maintain a clean, organized, and inviting lounge environment at all times
  • Anticipate guests needs and respond promptly and professionally to requests
  • Coordinate effectively with kitchen and service teams to ensure seamless operations
  • Qualifications

  • Previous experience in a luxury hospitality environment or VIP guest service is preferred
  • Strong attention to detail and a proactive approach to anticipating guest needs
  • Flexibility to work split shifts, as the Club Lounge operates throughout the day
  • Sound knowledge of food and beverage service standards
  • Adherence to company grooming standards
  • If you are enthusiastic about creating memorable guest experiences and growing your career within Hyatt, we encourage you to apply.

    About the Company

    Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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