Waiter/Waitress

Job description / Role

Emirates Palace

Emirates Palace is centrally located in the heart of Abu Dhabi, close to major visitor attractions and the main business areas of the city. Just 40 minutes from Abu Dhabi International Airport and 90 minutes from Dubai Airport, Emirates Palace is conveniently situated for both leisure and business travellers. Popular tourist sites close to the Emirates Palace include the Grand Mosque and the Abu Dhabi National Exhibition Centre, both located 20 minutes away. The Marina Mall and major shopping attractions are also within walking distance of the hotel.

Waiter / Waitress

Under the supervision of the Restaurant Manager, the waiter / waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace.

Key Responsibilities

Set-up stations and tables according to set standards.Greet the guest according to the standards set by Emirates Palace.Communicate with the guest according to the standards set by Emirates Palace.Assist captain in presenting the menu, making recommendations and taking orders.Serving food and beverage items and ensuring prompt service.Follow up on billing and checking procedures.Ensure that the buffet is kept clean and free of debris.Coordinate and assist the clearing of tables.Coordinate and assist the clearing of station.Coordinate and supervise the return of dirty linen.Assist the kitchen clearing the buffet.To be present in the restaurant during service hours.Ensure that the captain is kept informed of all guest comments and complaints.Attend communication meeting, briefings and training sessions as required by the restaurant manager, training manager and food and beverage manager.To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance to the standards of Emirates Palace.Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.Additional responsibilities and tasks can be added at any time, depending on the need of the business and hotel.

Requirements

Desired Skills & Qualifications

- 1-2 years' experience in an F&B service role
- English Language proficiency
- Concern for quality and attention to details
- Ability to work and communicate in a multinational environment
- Able to work in a fast paced environment and can multitask
- Ability to remain calm and composed under pressure
- Flexible in terms of scheduling
- Applies a professional, confidential and ethical approach at all times
- Able to stand and walk all day

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Embrace an experience as individual as you are!

About the Company

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It's not just to simply provide a hotel bed and a meal, at Kempinski it's all about bringing a story to life.

Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life's greatest moments. We've witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a 'once-in-a-lifetime' journey.

We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it's something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it's as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.