Job description / Role
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Have full knowledge of beverage lists and promotions, menu items and preparation methods.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
- Communicate directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
- Liaises with the Kitchen department to ensure the highest standard of food quality and visual appeal.
- Follow all safety and sanitation policies when handling food and beverage.
Your experience and skills include:
- Service focused personality is essential and a passion for everything food and beverage.
- Previous experience in a similar role is required.
- Strong interpersonal and communication skills with a passion for service.
Your team and working environment:
- Dynamic working environment.
- Defined development career path.
- Friendly and supportive team.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.