Job description / Role
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
AED 5,000 to 7,000 per month inclusive of fixed allowances.
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
About the Company
Ignite is a specialist Construction and Property Recruitment Consultancy. We are experts in the Middle East and Asia markets which we service from our offices in the UAE and UK.
Our consultants operate in a niche market making them experts in their sector. This allows us to offer our clients and candidates expert market knowledge whilst building long term relationships.
We pride ourselves on recruiting Construction and Property staff of all levels and disciplines. We offer the same high quality service whether you are recruiting or seeking work from Engineer through to Company Director level.
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Guest Service Officer