Welcomer (Guest Service Agent)


Dubai, UAE

Ref: RP714-3124

Job description / Role

Employment: Full Time

Job Title:

- Welcomer (Guest Service Agent)

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards.
- Handle guest requests in an efficient and courteous manner.
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
- Handle check-ins and check-outs in a friendly, efficient and courteous manner.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.


Your experience and skills include:

- Flexibility to respond to a range of different work situations
- Must have the ability to multi Task
- Good communication skills
- Ability to work under pressure

Your team and working environment:

A wonderful Hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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