Welcoming Concierge / Airport Representative (Russian Speaker)

Desert Gate

Dubai, UAE

Ref: QP684-03

Job description / Role

Employment: Full Time

We are a Dubai and Oman based Destinations Management company dealing with inbound tourism and we are urgently looking to hire Airport Representative - Welcoming Concierge (Russian Speaker and other European languages preferable)

Main Tasks & Responsibilities:
• Ensure that the Company clients are met and assisted in a timely and professional manner.
• Would be required to provide special services for large groups and work closely in handling VIP’s with extra customer service and care.
• Maintains a professional image by following the protocol of paging for guests.
• Making sure that the Marhaba services are handled properly.
• Ensure proper hand over of guests to their assigned transfer.
• Implement necessary controls and ensure compliance with the airport rules and regulations.
• Maintain a list of all important contact numbers (airport, hotels, and suppliers).
• Collect the traffic sheet & welcome packs 3-2 days prior arrival while noting any important remarks.

Salary:
AED 3,000 to 5,000 per month inclusive of fixed allowances.

Requirements

• Fluent in, Russian,English, other languages is an advantage.
• Great presentation.
• Able to work independently.
• Flexible working hours.
• Good sense of customer service.
• Excellent communication skills.

About the Company

An organization built on professionalism, extensive experience and guest-centricity, Desert Gate was a long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged Premium DMC, serving the seven emirates of the UAE, Oman and it’s newest destination - The Maldives. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

A solid financial base complemented with a well-proven, reliable top management boasting of 75 years of combined experience in the travel industry, Desert Gate envisions to become the number one Luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are connected culturally to its home market.

Desert Gate is part of the MTS Globe group and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions and superior in-resort service levels.

Desert Gate combines the very best of a traditional DMC with avant-garde technology and connectivity.

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Concierge salaries in UAE

Average monthly compensation
AED 2,500

Breakdown available for industries, cities and years of experience