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Job description / Role
WMS Systems Supervisor - Logistics - Dubai
To assist the Logistics operations in implementing/modifying the Warehouse Management System, ensuring the scope is delivered in accordance with the agreed standards.
To carry out the day-to-day administration of the Manhattan WMS to ensure continued smooth running of the warehouse operations.
Responsibilities include:
* Provides administrative support to Warehouse Management Systems (WMS) team
* Meets ongoing technical support needs which are proposed by logistics operations in line with the growth of the business
* Plan & co-ordinate stock takes & cycle counts
* Ensure housekeeping & safety standards are maintained
* Maintain tight security measures to avoid shrinkage
* Prepare weekly & monthly reports as required
* Meet regularly with IT, Merchandisers & other Retail Departments
* Ensures policies and procedures are maintained
* Assists with identifying and resolving operational and procedural issues
* Participates in brainstorming sessions to streamline current and new processes and to submit process improvement on a consistent basis
* Participates in testing of new WMS applications and improving the performance of existing WMS
* Ensure that staffs are trained & familiar with Company Policies & Procedures. Maintain strict but fair discipline and promote staff development
* Provide expert advice to the team
* Be a leader to Superusers team
* Continually seeks opportunities to increase internal client satisfaction and deepen client relationships
Manage a team including workload, motivation, training and appraisals
* Motivate own team to increase productivity
* Ensure transparent communication
* Escalate issues to Line Manager as and when necessary
* Inform/guide Employees on performance and company policies and procedures
* Appraise Employees and monitor performance against set goals
* Identify development needs and potential in order to assign appropriate job functions to develop them
* Keep Manager updated on day to day matters. Advise on Employee and staffing problems and recommend resourcing levels to Manager
Requirements
The Person:
* Graduate degree holder or above
* 5+ years Warehouse/ Distribution Centre experience with WMS experience
* Experience in Manhattan WMS/JDA system is an advantage
* Expert in all Microsoft Office including Excel, Project and Visio
* SQL Querying is an advantage
* Good Communication (English)
* Self-motivated professional and natural communicator possessing good technical, initiating, leadership and problem-solving skills and has proven to be a good team player
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.