Zoho Developer

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-552

Job description / Role

Employment: Full Time

Position Title: Zoho Developer
Employment Type: Full Time
Salary: up to 12,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A prominent business set up consultancy agency catering to businesses in different industries all across UAE

Job Role:
• Responsible for implementation, customizations and daily administration of all Zoho applications, primarily Zoho CRM, Analytics, Sales IQ and Desk
• Involved in the complete project and software development lifecycle from scoping/requirement gathering, system design, end user testing, assist in training, roll out and user support
• Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application
• Provide on-site support for ad hoc requests, coding, live chat, lookup and company module data sync between CRM, Books and Analytics
• Work with in-house web developers to resolve any issues with lead capturing from webform to CRM fields, either through third-party APIs or coding
• Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM


• Male/Female, 30 years old and below
• Bachelor's Degree in Computer Science, Business Administration, or any relevant field
• At least 3 years of experience in all Zoho applications including Zoho One
• Familiar with software development lifecycle
• Has in-depth knowledge of all Zoho One Apps mainly: CRM, Analytics, Books, Sales IQ, Desk, Survey and Campaigns
• Experienced in Zoho APIs and Integration with third party applications e.g. Wordpress, Gravity Forms
• Able to create logical workflows, relevant field creation and data mapping
• Able to learn new CRM systems and SaaS applications quickly
• Strong analytical and problem-solving skills
• Zoho Certified Administrator is preferred

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.