IT Support Engineer

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JOB DESCRIPTION / ROLE

Employment: Full Time

- Administering Servers and Virtual Machines Servers, Network Systems, Telephone Avaya, CCTV Systems, and NAS (FileServer and Cloud).
- Manages and troubleshoots Website Domain issues.
- Monitor and manage all subscriptions related to IT needs.
- Monitoring and maintaining the Hosting & Email System and resolving email user problems.
- Implementing and overseeing a storage and backup management schedule.
- Responsible for Face ID and Biometrics Door Access management.
- Checking on all IT hardware peripherals that need to be upgraded and/or replaced to avoid total breakdown.
- Providing full desktop end-user support on all IT scopes.
- Implementation and responsibility for Home Automation (Lights, Audio, Cinema, Door/Water Sensors, and A/C).

Salary:
AED 7,000 to 8,000 per month inclusive of fixed allowances.

REQUIREMENTS

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an IT Support Engineer or similar role.
- Experience in administering servers, network systems, and other IT infrastructure.
- Proficiency in troubleshooting and resolving technical issues.
- Strong knowledge of website domain management and hosting systems.
- Familiarity with email systems and backup management procedures.
- Experience in managing access control systems like Face ID and Biometrics.
- Ability to assess hardware requirements and recommend upgrades or replacements.
- Excellent desktop end-user support skills.
- Familiarity with Home Automation systems is a plus.
- Strong problem-solving and communication skills.

ABOUT THE COMPANY

Agile Consultants is a talent solutions company in Dubai that focuses on tapping into the complete potential of individuals and organisations. Our expert team of recruiters work closely with clients and candidates to ensure best results in terms of recruitment and successful placement in GCC, Middle East & Africa regions. Our specialities include but are not limited to Talent Sourcing, Executive Search, Niche Talent Acquisition, Head Hunting & C-Suite Hiring.

With over 20 years in the United Arab Emirates region, we have built a strong network of partners and affiliates, allowing us to assist job seekers and employers with the same passion.

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