Customer Service Associate - Female | Jobs in Dubai, UAE by A Leading Company In UAE

JOB DESCRIPTION / ROLE

Employment: Full Time

We are seeking a dedicated Customer Service Associate to join our team in Dubai. As a Female Customer Service Associate, you will play a key role in representing our company and building strong customer relationships.

Responsibilities:
- Handle customer inquiries professionally via phone, email, and in-person
- Provide accurate information about products and services
- Create quotes, place orders with the supplier and process returns
- Call existing customers for their requirements
- Collaborate with team members and Engineers to achieve sales objectives
- Attend weekly meetings and team activities
- Assist with store activities

REQUIREMENTS

- Proven work experience in a customer service role
- Excellent communication and interpersonal skills
- Fluency in English
- Ability to work in Microsoft Excel
- Positive attitude and a passion for delivering exceptional customer service