We are seeking an experienced General Manager Operations to oversee the operations of our water sports company in UAE-Dubai. The ideal candidate will be responsible for leading and managing all aspects of the business to ensure smooth and efficient operations, exceptional customer service, and profitability.

Responsibilities:
- Develop and implement operational policies and procedures to ensure compliance with company standards and regulatory requirements.
- Oversee and manage the day-to-day operations of the water sports facilities, including staffing, equipment maintenance, and customer service.
- Lead and motivate a team of employees to deliver high-quality services and achieve operational excellence.
- Manage and optimize resources to maximize efficiency and profitability.
- Collaborate with the marketing and sales teams to develop and execute strategies to attract and retain customers.
- Monitor and analyze key performance indicators to identify areas for improvement and implement solutions.
- Ensure the safety of customers and employees by maintaining high standards of safety protocols and training programs.
- Develop and manage budgets, forecasts, and financial reports to track and optimize operational performance.
- Build and maintain strong relationships with stakeholders, suppliers, and local authorities.
- Stay updated with industry trends, market conditions, and competitors to identify opportunities and risks.