Effective Communication Strategies

"Effective Communication is a two-way street. It's about actively listening and seeking to understand, as well as speaking and sharing your thoughts and ideas."

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

LEARNING OUTCOMES:

Develop an understanding of the importance of Effective Communication in personal and professional relationships Identify common communication problems that may be holding you back Develop skills to ask questions Learn what their non-verbal messages are telling others Develop an understanding of the role of nonverbal communication and how it can impact the effectiveness of communication Develop skills in listening actively and empathetically to others Enhance their ability to handle difficult situations Deal with situations assertively How to manage emotions and communicate assertively in difficult or challenging situations Develop the ability to communicate effectively in a variety of settings, including one-on-one conversations, group discussions, and public speaking Learn strategies for building and maintaining positive relationships through effective communication

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).