Employee Relations: Roles and Responsibilities, Motivation, Greivances & Discipline

UAE, Dubai
Dates flexible
Course Type
Professional Training Course
Yes (Details)
Course Fee

Course Overview

Life in the world of work is constantly on the move. To succeed you must move with it or better still, ahead of it. This course will show you how you can win by employing your staff well. You will examine the latest ideas and thinking to equip you for 'Best Practise ER'.

ER cannot be just about employees. It is the perceptions of employee and employer, of their mutual obligations'.

ER covers the employee's life with you from before he or she is recruited until long after they have left you. Today, right now, you have a reputation! What is that reputation saying about your organisation? Your best recruiters are your employees - BUT - and it is a big but, only if you treat them well. Are they engaged? Are they partners in what you are trying to achieve?

Who should take this course

Employees in the functions of Employee Relations, Human Resources or Personnel and Administration who are directly or indirectly responsible for providing support services to internal customers within the organization



Course content

By the end of the program, participants will be able to:

  • Define Employee Relations as a function and list its main role within Human Resources.
  • Manage employee files and records as per the local labor laws and regulations.
  • Improve attendance in the organization by minimizing absenteeism through the use of the right Key Performance Indicators.
  • Enhance employee morale through the use of objective means of morale measurement and enhancement.
  • Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to properly handle it.

About Course Provider

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.

How to enroll?

Provide us with your contact details, course provider will get back to you.

A representative from Zoe Talent Solutions will contact you soon.