ILM Endorsed Office Manager

As the world of business is infinitely complex, the rules change from day-to-day, and all professionals must be prepared for those changes.

This learning event is aimed at building, or re-building, the foundations for your managerial career by helping hone the concepts and skills you need to effectively manage yourself and others.

Whether you are a new Office Manager searching for ways to enhance your skills and knowledge, an administrative professional with office management responsibilities, a small business owner looking to expand your office management capabilities, or a seasoned Office Manager looking for a thorough refresher, this course is a perfect three day overview of the essential tools, strategies and techniques you can put to use as soon as you return to the office.

Benefits of Attending

• Learn how to think as a Manager - from planning and controlling to guiding and leading
• Gain an understanding of why one's "Emotional Quotient" (EQ) is a greater factor of success in today's workplace than one's "Intellectual Quotient" (IQ)
• Boost communication skills, especially the ability to listen, mediate conflicts, express assertion and deal with all types of personalities in the workplace
• Appreciate the importance of positive working relationships within the office environment and gain skills to enhance those relationships
• Master a wealth of techniques for handling diverse requirements in a fast-paced office environment

Informa Middle East, formerly known as IIR Middle East, has over two decades of regional experience in organising and managing all types of business events. This means that when you attend one of our conferences or training courses you are getting only top quality.

Businesses face many challenges in the 21st century. Dynamic markets and increasing competition require companies to stay one step ahead if they want to succeed. We can help better prepare you for these challenges. Through our diverse range of seminars, conferences and events, we give you the advantage you need by providing you with the latest industry knowledge, business information and training. This allows you and your employees to keep ahead of the game.