Negotiating For Results

"Negotiating is not about winning or losing, it's about creating a win-win situation." - Roger Dawson

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

The goal of the course is to provide salespeople with the knowledge and skills needed to become effective sales negotiators and to provide a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote Effective Communication and techniques for turning face-to-face confrontation into side-by-side problem solving.

The course will include interactive exercises, role-playing, and case studies to help participants practice and apply the concepts they are learning.

LEARNING OUTCOMES:

How often we all negotiate and the benefits of good Negotiation Skills. The importance of preparing for the Negotiation Process, regardless of the circumstances. The various Negotiation Styles and their advantages and disadvantages. Strategies for dealing with tough or unfair tactics. Skills in developing alternatives and recognizing options. Basic Negotiation Principles, including BATNA, WATNA, WAP, and the ZOPA.

SMART Management Training and Consultancy is a UK-based work training provider. We specialize in providing you with high-quality training and development opportunities aimed at individuals and corporates across the Gulf and Africa (UAE, GCC and Africa).