Certificate in Opera PMS Training
Online
Can be taken anytime
Professional Training Course
Yes (Details)
English
Course Overview
The hospitality, leisure, travel and tourism sector is growing fast - the UK alone employs over 17,000 hotel receptionists - and it's a great industry to get into. Working in the hospitality business is an exciting and rewarding career, but competition for jobs is fierce. To establish yourself in the industry, you need to make sure that your skills are fully up to date.
Who should take this course
The course is suitable for those looking for work as a receptionist in the hospitality industry, newly appointed front-desk staff, experienced receptionists who want to build their Opera PMS skills and those returning to the industry who want to update their skills.
Accreditation
CPD & iAP
Course content
- OPERA LOG IN AND LOG OUT, MAIN SCREEN
- PROFILE CREATION AND AMENDMENTS
- PROFILE NOTES
- FINDING RESERVATIONS - 2 WAYS
- RATE QUERY SCREEN
- CREATING RESERVATION
- PREFERENCES AND FEATURES REQUESTS
- AMENDING RESERVATION
- CANCELLING RESERVATION
- CHECK IN (2 WAYS)
- CHECK OUT
- CASHIERING POSTING CHARGES
- CASHIERING SPLITTING AND TRANSFERRING CHARGES
- CASHIERING ROUTING
- ALERTS
- TRACES
- ROOM STATUS, OUT OF ORDER AND OUT OF SERVICE
- OPERA REPORTS
About Course Provider
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