In this exciting course, you’ll learn what it takes to provide outstanding customer service for fashion shops. This profession has many desirable skill sets and benefits and includes understanding about the career of a personal shopper and the different types of personal shopping that exists, but with a focus on the fashion industry. The course also includes understanding body shape, and colour analysis. As a personal shopper, it’s also important to know how to take account of, and cater to, your individual client’s unique fashion requirements. Customer service and fashion experts will also teach you about trends, and the communication and protocol involved in social events. You’ll also receive valuable guidance to steer you within your career progression.
All businesses that sell a product or service to the public should strive to provide their customers with the best possible service every time. This course aims to provide retail workers with the necessary skills and information needed to always put the customer first and go beyond with their service.
With this flexible course from Global Edulink, a leading worldwide online training provider, you’ll have the opportunity to get the skills you need to work in the retail industry,
Who should take this course
Suitable for anyone working in a retail customer service role, at all levels of employment, who wishes to improve their service skills to ensure they’re constantly and consistently achieving and exceeding their customers’ needs and expectations. This includes all employees who deal directly with customers face-to-face or over the telephone.
Career options after graduation
How can You Book this Course?
You can directly purchase this course via GulfTalent or by login to globaledulink.co.uk website or call to our Help Desk - 00442034097966.
Customer Care Advisor
- MODULE 1- DEFINITION OF A PERSONAL SHOPPER
- MODULE 2- PLANNING & ANALYSIS
- MODULE 3- FASHION AND TRENDS
- MODULE 4- EVENTS AND PROTOCOLS
- MODULE 5- CAREER GUIDANCE
- MODULE 6- UNDERSTANDING CONSUMER NEEDS
- MODULE 7- CONSUMER ATTITUDES
- MODULE 8- SEDUCE CUSTOMERS WITH EXCELLENT SERVICE
- MODULE 9- HOW TO TRANSFORM YOUR BUSINESS INTO A CUSTOMER MAGNET
- MODULE 10- SALES TIPS
Benefits you will gain:
High quality e-learning study materials and mock exams.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying NUS extra Discount Card.
Recognised Accredited Qualification.
Excellent customer service and administrative support.
Method of Assessment:
At the end of the course learners will take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Successful candidates will be awarded a certificate in Customer Service for Fashion Shops.
About Course Provider
Global Edulink is a well-established Professional and Vocational training provider in the United Kingdom and it aims to meet the employment needs of the youth and people in the United Kingdom and other parts of the world. Global Edulink builds a bridge for the gap in employability skills, in response to the demands of a changing workforce. Global Edulink is widely known as a one of leading providers of high quality Employability Skills, professional & Vocational training and workforce development service and it has built up an excellent reputation of delivering of professional and vocational training throughout the UK and rest of the world.
The institute has been offering numbers of professional and Vocational courses including SIA Security Courses, Teacher Training courses, Business & Office administration courses, Health and Social Care courses, Project Management course, Accounting courses, Beauty Therapy, Customer Service courses and IT courses as core disciplines.
How to enroll?
You can book the course instantly by paying on GulfTalent.