Customer Service Skills Online Training Course

This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone, handling complaints and enduring stress.

Anyone can take up this course upon interest in anytime you want, anywhere you want, all you need is a smart phone/tablet/computer connected to the internet.

Upon completion, you will have a test with multiple choice questions and there is no limit on the number of attempts.

Completion certificate will be given

Does this training qualify for college credits?Yes! This course series does qualify for college credits to be applied towards a degree program offered at American Business and Technology University. Available CEUs for Course Series Completion: 3Students can earn up to 3 CEU for fully completing this course series. This information will be displayed on the certificate of completion.

Online Courses Learning is a provider of career essential courses. Simple understandable media content, concept oriented learning which helps develop career opportunities in the corporate World.

The learning experience has been designed from the ground up keeping your success in mind.

You can study at your own pace and from the comfort of your own home.