Effective Communication Strategies

In this comprehensive course, you will develop crucial communication skills required for any business environment, industry or sector. Through instructor-led exercises and case studies, you will learn about the different types of communication skills required to negotiate, bargain, present your ideas, resolve conflict and solidify strong relationships in the workplace.

This course also takes an in-depth look at marketing communication strategy and the art of effective business communication, introducing fundamental techniques that can be applied in meetings, the boardroom, classroom and in interviews.

This professional skills-based training course is ideal for anyone who wants to learn how to communicate better in the workplace, regardless of their industry or sector. It is suitable for those in the following professions:

• Entrepreneurs
• Business Managers
• PAs, Secretaries & Receptionists
• Stakeholders
• HR Professionals
• Sales Executives

Accredited by CPD

Course Curriculum:

Effective Communication Strategies:

• Module 01 - Getting Started
• Module 02 - The Big Picture
• Module 03 - Understanding Communication Barriers
• Module 04 - Paraverbal Communication Skills
• Module 05 - Non-Verbal Communication
• Module 06 - Speaking Like a STAR
• Module 07 - Listening Skills
• Module 08 - Asking Good Questions
• Module 09 - Appreciative Inquiry
• Module 10 - Mastering the Art of Conversation
• Module 11 - Advanced Communication Skills
• Module 12 - Closing

We believe in empowering people by giving them the opportunity to expand and expand their knowledge and skills, as well as provide the support they need to achieve goal. With thousands of classes and a team doing all they can to help you, you can be sure that you will not find a better online course provider. We want to work with you to make sure you get the best experience and results from your education.