IT Helpdesk Courses Level 2

A truly rewarding career as an IT Professional is waiting for you!

The average salary for IT Professionals in the UK is GBP37,000 with IT Professionals working at the highest levels earning over GBP100,000. Contractors typically earn GBP300+ per day and as an IT Professional you have a great depth of areas to specialise in as your career develops. When you start out in IT, you will typically earn from GBP18,000 to GBP22,000 in your first job.

A career in IT can offer you a long and truly rewarding career!

Why are IT Helpdesk Courses important?

When you work in a professional IT environment, your employer will need you to have the skills and certifications so you are proficient at what you do. In an IT Helpdesk environment, you will support users with hardware, operating system and software issues. So you need to be able to troubleshoot to a 1st line level initially.

Thereafter you will progress your career to dealing with more complex 2nd line support issues. After that, you may choose to progress your career to deal with 3rd line support. In 2nd and 3rd line support you would be dealing with more server and networking related issues amongst others.

Will this study package suite your career needs?

If you are at the early to mid stages of your IT career or just wanting to keep your skills up to date, then this study package will suit you.

Certificate, Awarded by CompTIA, Microsoft

What courses are included in this package?

The following courses will teach you all the skills you need to confidently work in an IT Helpdesk role and more:

1.) CompTIA Network+

The CompTIA Network+ course will give you a very good foundation level knowledge of networking.

2.) MCSA Windows 7 and MCSA Windows 8

The MCSA Windows 7 is the important one here as the bulk of companies currently use Windows 7 as their chosen operating system.

3.) Microsoft MCSA Server 2012

As more and more companies have now moved over to Server 2012, the MCSA Server 2012 certification is highly in-demand. The ideal course to give you expert knowledge on Server 2012 and networking.

Located in Sittingbourne, Kent in the United Kingdom, ITonlinelearning was founded by Jeremy Dargie in 2009. Our aim is to help both aspiring and seasoned professionals gain internationally recognised, accredited certifications that enable them to begin and develop their careers and develop into sought after and well-versed professionals.

We are able to tailor your courses to your specific needs, giving you the opportunity to study courses on offer from world-leading companies such as Microsoft, Cisco, CompTIA, PRINCE2, Adobe, NEBOSH and CIW, to name but a few. These certifications will help you, like thousands others, reach your certification goals and beyond, ensuring that you develop your chosen career into a lucrative and rewarding profession.