Management Skills for Administrative Professionals

The role of the Administrative Manager can sometimes be overlooked by senior leaders as being integral to the organisation achieving its strategic goals and objectives. The reality is that the Administrative Manager role has a hugely important part to play in any organisation, with their teams providing essential services to both internal and external customers alike.

In some cases, Administrative Managers are the first point of contact for a customer, so they (and their team) must be professional, efficient and motivated. It is therefore fundamentally important that these teams are managed and developed to maintain these standards. And in an online world where products and services can be reviewed in seconds and reputations destroyed instantly, it becomes even more important that Administrative Managers are well-equipped to deal with the day-to-day challenges that they and their teams face.

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will recieve a Certificate of Attendance.

Pricing excludes 5% VAT, where applicable

This intermediate-level course is for administrative professionals who will be moving into more senior, supervisory, or management roles, as well as experienced or senior administrative professionals, including:

• Administrative Assistants, Coordinators, Managers, and Officers
• Office Assistants, Administrators, Managers and Supervisors
• Project/Team/Department Assistants, Coordinators, Officers, and Leaders
• Personal Assistants
• Secretaries
• Executive/Management Secretaries, Assistants, and PAs

Certificate of Attendance

On this course, you will gain the practical skills and enhanced awareness which are needed when moving into a more senior role with managerial or supervisory responsibilities. These skills and self-awareness will ultimately help you accomplish your business objectives. You will also be better equipped to understand your team and the dynamics within it, and to also support your staff with their individual development and career goals.

Informa Middle East, formerly known as IIR Middle East, has over two decades of regional experience in organising and managing all types of business events. This means that when you attend one of our conferences or training courses you are getting only top quality.

Businesses face many challenges in the 21st century. Dynamic markets and increasing competition require companies to stay one step ahead if they want to succeed. We can help better prepare you for these challenges. Through our diverse range of seminars, conferences and events, we give you the advantage you need by providing you with the latest industry knowledge, business information and training. This allows you and your employees to keep ahead of the game.