Job closed
Ref: RP714-11248
Job description / Role
Job Description
- Works with customers to align preferences and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
- Verifies that business is turned over properly and in a timely fashion for quality service delivery.
- Drives customer loyalty by delivering service excellence throughout each customer experience.
- Processes business correspondence and creates contracts and other related booking documentation as required.
- Manages the transaction of customer inquiries and lead requests and achieves revenue and booking goals for the team.
Work Experience
- High school diploma or Graduate Education Diploma ; 2 - 3 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2 - 3 years degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.
Requirements
Benefits
- 5 days work week
- Accommodation will provided for non residents
- Employee package and Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world.
- Ability to contribute to local community and make a difference
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.